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Booking your day

Booking your day

This page tells you how to book a day at "the Hut" in 2022 as we revert to the pre-covid booking system

The booking system starts in late November when letters are sent to everyone on our mailing list, with the actual bookings being made by phone in the following January.

 We will start to take booking enquiries from 9am WEDNESDAY 19th JANUARY 2022  to our special booking phone number 07842 179734.  Booking letters, booking forms and booking conditions have been uploaded onto this website (see below) for you to print and use.  These will be sent to everyone on our mailing list in November 2021.  In most cases they will be sent to an email address.   Otherwise they will be sent by post. 

Groups with reservations "rolled over" from 2020 or 2021 have already been contacted and will know the arrangements made to confirm, cancel or change their 2022 booking. 

 If you are not sure if we have your contact details or if you wish to add or delete your name (unsubscribe) please phone 01394 - 278061 or email to richolland1@btinternet.com

To read or download our standard booking paperwork, click on the relevant words - BOOKING LETTER or BOOKING CONDITIONS or BOOKING FORM

 The Booking Form must be sent to us only AFTER YOU HAVE MADE A PROVISIONAL BOOKING BY TELEPHONE

By post to 14, Princes Gardens, Felixstowe IP11 7RH or email to richolland1@btinternet.com

So booking your day at "the Hut" is a case of "first come first served" and we allocate and reserve the days as the individual phone calls are received. This will mean that you may be on the phone for some time trying to get through, but the good news is that once you do get your called answered, you will be given an instant answer by our volunteer call handlers. It is therefore important that the person making the call on your behalf has the authority to make an instant decision about what day to accept if your first choice preferred day has already been allocated to an earlier caller. We will ask you for a contact name and phone number when you call - so please have that ready.

Knowing that there will probably be lots of people trying to get their call answered, we try to keep each call as short as possible. We would love to stop and have a chat about "the Hut", but that would mean keeping other callers waiting - so pleased don't be offended if we try to deal with your call in the shortest possible time.

(This page last updated  24th January 2022)

 

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