This page gives information about the system used to book your day at "the Hut", but the first thing to say is that the bookings system starts in late November / early December each year when letters are sent to everyone on our mailing list, with the actual bookings being made by phone in the following January.
NEWS - "the Hut" summer 2019 bookings news is that "the Hut" booking reminder letter, booking form and booking conditions have now been uploaded onto our website for you to print and use. These were sent to everyone on our mailing list in November 2018. In most cases they were sent via the internet to your email address. Otherwise they were sent by post.
NB We are using email or postal addresses provided under the GDPR compliance exercice carried out earlier this year. If you are not sure if we have your contact details or if you wish to take your name off our list (unsubscribe) please phone 01394 - 278061 or email to firstname.lastname@example.org
A copy of the 2019 Booking Letter can be seen HERE - and you will read that our Booking "hot line" will open at 9am on Wednesday 16th January 2019.
A copy of the 2019 Booking Form can be seen HERE - and you will read that the form must be sent to us only AFTER YOU HAVE MADE A PROVISIONAL BOOKING BY TELEPHONE
A copy of the Conditions for the use of "the Hut" can be seen HERE
So booking your day at "the Hut" is a case of "first come first served" and we allocate and reserve the days as the individual phone calls are received. This may mean that you will be on the phone for some time trying to get through, but the good news is that once you do get your called answered, you will be given an instant answer by our volunteer call handlers. It is therfore important that the person making the call on your behalf has the authority to make an instant decison about what day to accept if your first choice prefered day has already been allocated to an earlier caller. We will ask you for a contact name and phone number when you call - so please have that ready.
Knowing that there will probably be lots of people trying to get their call answered, we try to keep each call as short as possible. We would love to stop and have a chat about "the Hut", but that would mean keeping other callers waiting - so pleased don't be offened if we try to deal with your call in the shortest possible time.